A Control Panel is a software tool used to handle the content of a web hosting account. This includes, but is not limited to, files, email messages, databases, stats as well as other operations performed with them. The Control Panel provides a web-based interface to handle these things and anything else relevant to the web hosting service using different sections where you can access features through buttons and/or menus. The less difficult to use a CP is, the easier it shall be for you to manage your web presence in its entirety. In the general scenario, the CP is the hosting account’s back office, while a different billing account is employed to manage payments and domain name registrations - if the company provides this particular service. Trouble tickets can be addressed through the billing account or via an independent system.