When your web hosting provider provides live chat support, you will be able to speak to a representative live and find out helpful information or get a problem resolved in a very timely manner. The main advantage of using chat rather than calling to consult with a live person is that you will need just a computer with world wide web access, which means that you won't pay any charges when you're in another state or country. What's more, it is simpler to copy and paste data like domain names, usernames or error messages in other words details that are sometimes hard to provide to the other party on the phone. The live chat is also a much quicker way to contact the hosting service provider's support crew compared to using a ticketing system. What's more, in the event that some situation needs a little more time to be resolved, you're able to do something different while you wait for support on the live chat, therefore you won't waste time - something that's impossible in case you're on the telephone.
Live Chat Support in Website Hosting
We supply a live chat support service for all Linux website hosting that we offer and we're able to assist you with almost everything in real time. If you do not have an account with our company yet, we'll give you more details about the packages to help you to pick the most appropriate plan. If you are an active customer, we are able to help you with any general or billing issue along with with various common tech troubles, for instance an e-mail address setup in a desktop e-mail client. When you can't give us a call for some reason or you are in some country where we don't have a local phone number, our live chat will be the best option to contact us. Certainly, some situations require more time to examine and test, therefore you'll have to open a support ticket to our technicians, but nonetheless, we're able to save your time and help you with various problems on the chat.
Live Chat Support in Semi-dedicated Servers
We provide a live chat service that is available to all our potential and current customers. In case you're thinking about a new hosting account, you're able to chat in real time to one of our representatives and obtain more info about our semi-dedicated hosting plans so that you can select the best plan for your web sites. In case you already own an account with us, we will be able to assist you timely with billing, general and first-level techissues. Although in some cases you'll have to open a support ticket because there're things that cannot be resolved on the live chat, we will be able to help you with numerous standard jobs, like setting up an e-mail account in an e-mail client or redirecting one domain to another. In this way, you will get prompt assistance and you'll save many hours.