There are plenty of website hosting companies on the market, yet many of them are resellers that have limited resources, especially in terms of support. One of the ways to distinguish them is the option to get in touch with the company over the telephone. The level of support that you'll receive via this particular way of communication will vary based on the service provider - a few of them offer professional phone support, while others offer common and customer support only as some issues are more time-consuming and it is much easier to be resolved via a support ticket, particularly when the situation has to be escalated. However, it is good to know that you can always contact your hosting supplier since there are plenty of small-scale matters which can be managed effortlessly and timely with a call, not mentioning that you can get more details about the services before you become a client.
Phone Support in Website Hosting
In case you choose to get one of our Linux website hosting, you'll be able to talk with our support team via phone for 14 hours a day. We can help you choose the most suitable plan for your websites since we think that it is better to discuss such matters with a live person. If you already have an account, we can help you with all your sales/billing questions as well as general matters, even with some tech matters that do not need a lot of time or escalation to an administrator because it will be more appropriate to open a ticket for time-consuming problems so as to have all the correspondence in a single place. We have phone numbers in the United States of America, the UK and Australia, so you will be able to call the one you prefer and speak with one of our agents.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day phone support, you can be certain that there is always somebody to help you if you have any queries about the semi-dedicated server plans that we supply. Whether you need to find out more about our packages, you have a billing issue or some general problem, you can call us. Despite the fact that some more complicated problems may need a support ticket so as to give time to our tech support team to investigate, we'll assist you with many technical questions over the phone as well, saving you precious time and efforts. Since we have data centers on 3 continents - in the United States, the United Kingdom and Australia, we have local phone lines in these countries as well. If you're in another country, we also have a global number where you're able to contact us.