A 99.9% Server Uptime
We have built our website hosting platform using reliable hardware components and significantly tweaked software. Our admins have installed a modified version of SELinux on our physical servers to ensure the highest level of protection and stability. We have added several anti–DDoS devices along with highly efficient firewalls to make sure our network is unassailable and secure.
All Linux website hosting plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our guarantee stays unchanged.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it’s vital to also build your own network infrastructure. For this reason, we built a custom–configured internal network in each one of our data centers. Relying on high–end Juniper switches and routers, our internal network allows for stupefyingly fast data transfer speeds and is also completely redundant.
As a result, you will take advantage of a 99.9% network uptime in our US located datacenter, in our UK located datacenter, in our FI located datacenter, in our Eastern Europe located datacenter and in our AU located datacenter, regardless of which hosting offer you’ve opted for.
A 30–Day Money–Back Guarantee
Just like with every other service, when it is your hard–earned money at stake, you cannot feel really secure. That’s why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. In the event that you do not feel content with our web hosting service or if you need to get a bit more robust hosting solution, like a VPS servers or a Linux dedicated web hosting plans – you’ll get your money back in full, without any concealed costs or refund charges.
24/7 Technical Support
If you have ever been forced to wait around for hours to receive an answer, you’re aware of how infuriating this can be, particularly when your web site is on the line. This is why our company offers a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our tech support engineers will be right here for you and they’ll respond to you in less than one hour. And the best thing is that their average support ticket response time is below twenty minutes!