Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • The Help section included in your Website Control Panel offers a collection of help articles and commonly asked questions. Aimed towards solving any common issue that you may possibly come across, they are contributed by our support team of practiced techs.

  • Top quality support service

  • Video Tutorials

  • If you’d rather see how an action is achieved or how a problem is solved, instead of just reading about it, then have a look at our selection of step–by–step video tutorials. They cover many different issues and will help you swiftly understand how to work with the Website Control Panel.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • Our semi–dedicated servers are backed up by a 24–7–365 help desk support service and include a 1–hour support ticket response guarantee. Our experienced tech support engineers will be online for you night and day and will solve any problem that you could chance upon within maximum 1 hour after the client support ticket submission. In most cases, a reply will be provided to you within twenty minutes.