Assistance Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Resolution Guarantee

  • Each ticket you submit to our tech help and support staff will be handled in less than 1 hour. The common questions will be addressed asap. Nevertheless, if the service question you have sent us needs help from a capable administrator, we’ll forward the ticket to him and will inform you about the postponement.

  • Top quality support service
  • Top–quality Customer Help And Support Service

  • We’ll be on–line for you 24x7x365 to provide assistance and tech support and to help you with any issue that you may have while you are managing your virtual server. We can assist you with all installed in advance applications, including your Operating System, server admin panel (with respect to the VPS type) and the Website Control Panel produced entirely by our developers.

  • Intuitive help center
  • An Intuitive Help Zone

  • Each section of the Website Control Panel that is provided cost–free with your VPS features an integrated knowledge base. You’ll find an assortment of in–depth how–to articles and reviews and a selection of step–by–step video tutorials that display all the regular site managing responsibilities. You can start using them by simply clicking the Help or Video control keys in the right side of each Control Panel section.