Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer service team is qualified to fairly quickly care for all of our Linux website hosting customers’ problems and advise inquiries. Through our ticketing system, it will be possible to share your inquiry and a support team member will likely return to you within max one hour. Actually, practice has confirmed that the general response time period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us at any time needed. Our crew of employees is going to be online for you 24x7x365 to react to all your problems and to resolve any trouble that you might have. You can send us a help and support ticket from your Website Control Panel or drop an email message at any time. In addition, on working days, you can phone us or use the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Hostpunjab has incorporated a substantial information base into the Control Panel to assist you to get hold of handy step by step directions whenever you want. Each area of the Control Panel features its own contextual support area presenting a variety of how–to content articles. We have also made instructional videos to give you a better visual representation of the best way to complete any given task.