Q: What does the web site migration service consist of? Will my website be safe?
A: If your present web hosting provider can no longer meet the demands of your web site, or when you go through regular network downtime, or if you are made to wait for hours for the customer care staff to reply to you, it might be smart to change your hosting provider, i.e. to migrate all the files for your sites as well as your databases from your present provider to your future provider. At Hostpunjab, we realize that this can often be difficult & time–consuming. This is the reason why we will accomplish all that for you for free!Our seasoned technical staff will transfer your website content from your current provider to us. Our techs have extensive experience with website migration and can handle anything – from an ordinary WordPress–based weblog or Joomla™ site, to a highly elaborate, custom–made app.
Q: How long will it take for my web site to be migrated to your platform?
A: There are many aspects to think about – the total amount of web files, the physical size of the database, the complexity of the website itself and the present workload of our web site migration professionals, etc. Yet, we do our very best to carry out all website migrations in a 48–hour period. Smaller–sized web sites are transferred much faster – typically in less than 24 hours.
Q: My privacy is important to me. What info do you need?
A: Yup. We’ll require the name of the website that you wish us to migrate. We’ll also require a way to log in to your old web hosting account so that we can get the content pertaining to your web site.
Q: The login details for my hosting account are delicate. How can I rely on you?
Q: Will my site be unavailable during the migration?
A: Your website will continue to work exactly like it did before with your previous web hosting provider. After we have completed the migration, your website will be configured to work on our web hosting platform and we’ll alert you to preview it. If it is working correctly, all you will have to do is change the name server records associated with your domain name. Your website will be migrated over to us with no downtime whatsoever.
Q: Will my old web hosting provider need to provide any information/help?
A: Nah. Apart from your login info for the Control Panel, we won’t require anything. We will never touch base with your hosting provider. They won’t know anything about the transfer either.
Q: Which hosting platforms do you support?
A: We can transfer your site from any hosting provider or any Linux–based web hosting platform so long as we can obtain access to the Control Panel and there’s FTP access available.The only sites that we’re unable to transfer are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.